Upgrade Offer now available for the earliest Moixa customers

We are pleased to announce that we are now able to offer upgrades for our earliest customers, who have been with us since the beginning. For those who have our V3/V3C Moixa Smart Batteries in their homes, we can now offer an upgrade to a 4.8kWh Moixa Smart Battery by swapping your current system with a new battery.

Upgrade prices for current 2kWh V3(C) Moixa Smart Battery customers

• To 4.8kWh Smart Battery: Upgrade price = £3,050

Upgrade prices for current 3kWh V3(C) Moixa Smart Battery customers

• To 4.8kWh Smart Battery: Upgrade price = £2,950

When one of our Moixa Accredited Installers comes to install your upgrade they will remove your existing system from your property free of charge and take it with them, so you don’t have to worry about recycling. At Moixa, we aim to reuse and recycle as much of the battery system as possible so that we can manage our business as sustainably as we can.

When you upgrade to a new battery, you will need to agree to our most recent User Agreement which will mean a change to your warranty conditions.

What else should you know?

Will I still be able to use the same log-in to the Moixa Dashboard and App?

Yes, when your new battery has been installed our team will update your details on the account so that your new device is shown on your Moixa Dashboard and App.

Since you have a 2 or 3kWh V3(C) Smart Battery, what new features can you expect from a 4.8kWh Moixa Smart Battery?

There are a few things that you might notice are different:

• Predicted solar generation and household consumption is now shown on the app
• The usable capacity of battery has been increased to 4.32kWh (at 90% depth of discharge)
• Personalised automated charging plans for households on time-of-use tariffs*
• A more powerful inverter allowing charge rates of up to 2kW and discharge rates of up to 2.4kW

Why is the offer only for Moixa Smart Battery, but not for the larger Moixa Optimised Battery Systems?

The 4.8kWh Moixa Smart Battery has been our flagship product for the last couple of years and we believe it might be a better suited system for our earliest customers who have so far enjoyed the benefits of the V3/V3C models. Our Optimised Battery Systems are even larger capacity which might be useful for some energy profiles, however this product itself is still on trial, therefore we decided to not offer it as an upgrade just yet. We’re considering that as an option for everyone later in the year.

4.8kWh Moixa Smart Battery

The 4.8kWh Moixa Smart Battery allows solar panel owners to store excess solar energy in a battery so that their home can be powered from self-generated solar energy when needed. It comes with an in-built Moixa Hub which acts as a gateway to our GridShare Software and gives the batteries their ‘smarts’. The components of the 4.8kWh Moixa Smart Battery are all built into a stylish case and the full product is covered with a 10-year warranty from Moixa.

Can I take part in the Balancing Mechanism Trial and get a 4.8kWh Moixa Smart Battery for the trial pricing?

Yes, you could choose to take part in our Balancing Mechanism Trial and receive a 4.8kWh Moixa Smart Battery for the price of £2,950. Please keep in mind the terms and conditions of the trial when opting in for it. Feel free to discuss your options with our team of Solar Storage Specialists.

If you have any further questions about upgrading to our 4.8kWh Moixa Smart Battery please feel free to our friendly team on 0161 883 2374 or by emailing enquiries@moixa.com.

*personalised automated charging plans work best for a household with predictable household habits, however, if your habits are less predictable our team can still make use of your time-of-use tariff and lower cost energy by setting a static, daily charging plan. Find out more about time-of-use here.