Moixa | Home Energy Storage | Smart Energy Management
Raising the IQ of the world's batteries
General
Find general information applicable to most optimised battery owners
Setting up your account for Dashboard and App access
To monitor your battery system’s performance you will need to set up a personal Moixa account. After your battery has...
Our Support Policy
We are proud of our technology and aim to support our customers to get the best from their batteries. Therefore,...
Our Complaints Policy
How to Complain We’re sorry to hear if you’re unhappy and we’d like to help resolve any issues as soon...
Safety Instructions
First Aid The Moixa Smart Battery should not be tampered with, however if for some reason you are exposed to...
General FAQs
Why does my battery never fully discharge to 0%? The minimum state of charge of the battery is limited to...
Key Documents
Agreements, Warranties and Policies Moixa User Agreement for direct customers Valid for installations from August 2020 Open Doc GridShare Services...