The planned actions list will show any upcoming instructions for your battery for the next 48 hours. These planned actions will be shown on your Dashboard graphs as a vertical dotted line, you can hover over the dotted line for more info.

There are four different instructions your battery can follow:

• Charge
  The battery charges at the rate shown up to the target state of charge (this may mean that the battery charges from grid)
• Discharge
  The battery discharges at the rate shown down to the target state of charge, please note, discharge intents are only possible when in Smart operation mode.
• Balance
  The battery will charge when excess solar generation is available and discharge when there is household demand whilst staying within the state of charge range
• Idle
  The battery does not charge or discharge unless the state of charge is outside the stated range.

The state of charge range shows the minimum and maximum charge your battery should have during balance or idle mode. The lower state of charge can differ from your actual minimum to allow the battery to operate with balance or idle behaviour whilst reserving some charge for high-tariff periods.

If you’re on an automatic charging plan, these charging instructions will be different every day as a new charging plan is generated at each planning event. A planning event takes place every night, typically at 10 pm (UTC). If you’re on a dynamic tariff, it can also happen if the software needs to re-plan because the amount of charge in your battery has deviated too far from the predicted level. Your future charging instructions may change at the next planning event.

If you’re on a scheduled plan, you will be able to see the time, rate, and target state of charge. If you have a scheduled plan set by the support team for a V3/V3C battery, then you may see a minute-long idle instruction in your charging plan; this is to reset the inverter.

If you are on a flat tariff or have not provided your tariff details, your battery should always be in balance with the state of charge range being your battery’s minimum state of charge (usually 10% for 4.8 kWh and larger or 20% for V3/V3C batteries). On a flat tariff, this is the most optimal behaviour for you as you do not have any low-tariff periods that you could charge from on poor solar generation days.