To monitor your battery system’s performance you will need to set up a personal Moixa account.

After your battery has been installed, you should receive an email from hello@moixa.com with details on how to set your password and access the Moixa Dashboard. Please check your spam folder for this email and note that the invite link expires within 7 days of the day it’s sent.
Your username will be the email address you provided during installation.

Once you’ve created your account you’ll be able to use the same email and password to access the Moixa app, which is available for all Android and iOS devices.

If you’re having trouble accessing your account, want to change the associated email address, or the link has expired, please get in contact with your support team.

For more information on understanding the Dashboard and App please click here.